• Claims - Appraisal Support Representative

    Location US-TN-Nashville
    Job ID
    Claims Service/Support
    Regular Full-Time
  • Overview

    Appraisal Support Representative:

    This position performs tasks related to the appraisal assignment process such as follow up on assignments, updates and resolving issues.  This position works as a liaison for the staff appraisers, IAs, Drive Ins and DRP shops.  Additional duties may include processing mail, data entry and other clerical support functions.


    As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


    Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


    Company Overview:

    We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 15 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.


    Acceptance Insurance leased and operated 349 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 


    Learn more:

    Visit us at www.acceptanceinsurance.com



    Acceptance Auto Insurance: Employment Application

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.


    • Monitor outstanding assignments.
    • Follow up on outstanding assignments
    • Maintain supplement hot line.
    • Sets reserves for Salvage.
    • Review total loss report for open rental assignments.
    • Update appraisal assignments and/or AS400 with updated information.
    • Perform other like duties as assigned.
    • Moving vehicles to Copart.


    • High school diploma or general equivalency degree (G.E.D.)
    • Basic reading, writing and mathematic skills. 
    • Computer literate with the ability to learn software applications.
    • Professional verbal and written communication skills.
    • Excellent data entry skills and the ability to multi-task.
    • Excellent organizational and problem solving skills.




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