• Claims - Transcriptionist

    Location US-FL-Tampa
    Job ID
    Claims Service/Support
    Regular Full-Time
  • Overview


    The Claims Transcriptionist will be responsible for listening to recorded material and transcribing the information into written format. Transcriptions must be completed timely and accurately.


    As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.
    Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
    Company Overview:
    We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.
    At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 
    Learn more:
    Visit us at www.acceptanceinsurance.com
    Acceptance Auto Insurance: Employment Application
    WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.



    • Listens to recorded material and types the information into typed/written format
    • Proofreads and ensures accuracy of transcribed information
    • Completes transcriptions within 2 – 3 days of receipt
    • Prioritizes rush assignments 
    • Performs other duties as assigned



    • Must be proficient in Microsoft Office
    • Excellent interpersonal and communication skills including presentation skills
    • Commitment to company values



    • High school diploma, some college preferred
    • 1 year of experience in dictation, transcribing or relevant skill


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