Multi-Unit District Manager

Location US-TX-Dallas
Job ID
District Managers
Regular Full-Time


Position Summary:

If you are an experience retail Multi-Unit operator that enjoys building and training strong, customer service driven teams, you need to give Acceptance Insurance a look. 


Acceptance Insurance is looking for a performance-driven, self-motivated Multi-Unit District Manager with proven leadership skills for our Dallas market. 13 store district with stores located in and around west and south of Dallas.


The ideal District Manager candidate must have at least 5 years of multi-unit management experience in specialty or small box retail operations


Under limited supervision, our District Managers manage an average of 12 retail stores and 30 sales team members in their assigned geographical area. District Managers are responsible for the overall performance and production of their district through daily coaching and training in marketing, consultative sales and retention activities.


District Manager compensation packages includes a competitive base salary, incentive plan and company vehicle.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


Company Overview:

We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.


At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 


Office Hours:

Mon – Friday     9 am - 6 pm

Saturday           10 am - 5 pm


Learn more:

Visit us at



The successful District Manager candidate will:

  • Develop & execute plans to successfully achieve the assigned sales growth goals for the District
  • Direct Agents and CSRs through field visits, reports, and action plan management
  • Evaluate store business results and mentors through on-the-job corrections and performance management
  • Provide hands-on presence to assure the district is accountable and driven to meet the company expectations and operates according to company policies
  • Oversee staffing and retention on a weekly basis, works with agents, their regional manager and recruiting team to ensure future staffing needs are met
  • Support orientation and training of new sales team members to ensure they have the knowledge, skills and abilities to ensure high performance levels
  • Communicate effectively and openly to share best practices and resolve issues
  • Execute new product strategies
  • Conduct local market research to determine customer needs & shares information with Marketing
  • Serve as front line response to human resources issues in their district offices
  • Conduct quarterly performance reviews for each office to review the past quarter’s results and identify performance and/or training opportunities



The successful District Manager candidate must:

  • Have High School Diploma or GED 
  • Have minimum 5 years multi-unit retail operations experience as an area supervisor, area manager, district manager, regional manager or director is required
  • Insurance experience is preferred
  • Demonstrate excellence in sales
  • Be self-motivated and dependable
  • Have exceptional leadership skills
  • Have excellent communication and customer service skills
  • Have proficient computer skills
  • Possess a valid driver's license
  • Be able to provide proof of automobile insurance
  • Be willing to travel at least 50% of the time


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