Are you a problem solver that enjoys collaborating with others to a successful outcome? Do you have strong customer service skills? Do you enjoy a changing environment that allows you to consistently learn new and updating systems and materials? If so, we would like to talk with you!
Acceptance Insurance has an immediate opening for a Field Underwriting Support Advisor at our Nashville Corportate Office. As a Field Underwriting Support Advisor, you will be part of a team of professionals task with guiding and advising our Retail Insurance Agents and Customer Service Representatives through our underwriting processes, procedures and guidelines as needed to complete a new policy or update an existing policy.
Answer incoming phone calls and emails in an efficient and professional manner from insurance agents and customer service representatives related to sharing knowledge on underwriting practices, reinforcing adherence to guidelines and regulations, providing technical support in processing applications and endorsements, and bringing about resolutions to customer escalations.
As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.
Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.
At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents.
Visit us at www.acceptanceinsurance.com
The desired candidate will have: