Product Manager

Job ID
Corporate Administration
Regular Full-Time


As a Product Manager, your role will be responsible for the development and implementation of strategies (pricing, policy attributes, and customer retention) related to our existing insurance business (automobile, renters and life) and planning, development and introduction of new, customer-relevant products (insurance and other complimentary products) in order to enhance the customers experience and grow our business profitably.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


Company Overview:

We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.


At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. 



Learn more:

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  • Manage profit and loss for assigned states
  • Establish relationships with state regulators
  • Evaluate and implement price level adjustments by state to maintain profitability
    • Manage state rate filings
    • Work cross-functionally to implement
  • Work with actuarial to improve risk rating through enhancements to the rating algorithm (factors, interactions, relativities)
  • Work with underwriting and claims to improve the efficiency and effectiveness of our underwriting process
  • Analyze competition and identify market opportunities
  • Work cross-functionally to implement new products
  • Effectively analyze performance metrics and direct organization accordingly
  • Other duties as assigned



  • Bachelor's degree in Business, Finance, Mathematics, Statistics, Economics or related emphasis or equivalent; post graduate degree such as an MBA preferred 
  • Minimum of 5 years experience as a Product Manager in standard, non-standard (or both) environments
  • Experience with auto (personal or commercial) insurance product management required
  • Demonstrated success defining and launching products
  • Ability to manage multiple tasks and work independently
  • Excellent written and verbal communication skills
  • Analytical and likes to work with data; has the ability to look at different data elements and formulate a business case
  • Superior business acumen
  • Familiarity with multivariate modeling
  • Familiarity with standard industry software tools
  • Familiarity with DOI filings and compliance
  • Excellent teamwork skills



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