Licensing Administrator

Job ID
Corp Administration
Regular Full-Time


Acceptance Insurance has an immediate opening for an additional Licensing Administrator at our Green Hills Corporate Office to supplement our current team. This position reports to the VP, Talent Acquisition and Development and is responsible for the licensing of new team members, reciprocal state licensing, monitoring and assigning continuing education requirements and licensing renewals.


As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.


Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.


Company Overview:

We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states. Non-standard personal automobile insurance is made available to individuals because of their inability or unwillingness to obtain standard insurance coverage due to various factors, including payment history, payment preference, failure in the past to maintain continuous insurance coverage or driving record and/or vehicle type.


At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the Internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents. Additional information about First Acceptance Corporation can be found on-line at


Learn more:

Visit us at


As a Licensing Administrator your duties would include:


  • Launching new hire pre-licensing courses
  • Coach pre-licensees on successful; best practices to ensure pass rates of 80% or higher annually
  • Lauching exsisting team member licensing upgrades
  • Scheduling state licensing exams for team members
  • Assist licensees with state forms and finger prints
  • Appoint licenees to FAC after state license has been received
  • Review and assit team members with Continuing education requirements
  • Review and assit team members with license renewals as needed
  • Review charges for above and apply receipts to balance accounts
  • Address and assit with any and all requests or needs of team members in regards to licensing needs


As a Licensing Administrator the qualifications for this role are:


  • Experience with cloud-based systems a plus
  • Experience with AS400 systems a plus
  • Proficient with Microsoft Office products; Outlook, Word, Excel
  • Demonstrated phone skills... pleasant, firm, direct
  • Ability to effectively answer inquires... identify the issue and quickly find a solution
  • Must be able to communicate effectively with all levels of the organization
  • Requires excellent communication - both written and verbal, time management and interpersonal skills.
  • Must be able to work with defined deadlines
  • Must be detail oriented and possess the ability to work efficiently and effectively with all levels of the organization. 
  • Must be self-motivated and comfortable working on several projects at once
  • Must be willing to communicate issues and needs up the supervisory ladder without delay
  • Demonstarted ability to collaborate


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