The primary duties of the Quality Assurance Analyst are to coordinate, plan and perform claims file audits including Departmental as well as focused audits for financial, operational, compliance, or specific claim types. Effectively work with external and internal compliance auditors and have the ability to be involved in more than one audit at a time. The QA Analyst is to manage a variety of claims software systems and administer a number of key data controls within the claims department to ensure processes and procedures are accurately being followed. Additionally, QA Analysts will identify areas of opportunity or process gaps and provide recommendations for improvement and/or training.
As a Team Member at Acceptance Insurance, you will be part of growing organization that continues to evolve and positively impact the lives of our customers.
Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
We are principally a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. Our insurance operations actively generate revenues from selling non-standard personal automobile insurance policies and related products in 16 states. We currently conduct our servicing and underwriting operations in 13 states and are licensed as an insurer in 13 additional states.
At March 31, 2017, we leased and operated 355 retail locations and a call center staffed with employee-agents. Our employee agents primarily sell non-standard personal automobile insurance products underwritten by us, as well as certain commissionable ancillary products. In most states, our employee-agents also sell a complementary insurance product providing personal property and liability coverage for renters underwritten by us. In addition, retail locations in some markets offer non-standard personal automobile insurance serviced and underwritten by other third-party insurance carriers for which we receive a commission. In addition to our retail locations, we are able to complete the entire sales process over the phone via our call center or through the internet via our consumer-based website or mobile platform. On a limited basis, we also sell our products through selected retail locations operated by independent agents.
Visit us at www.acceptanceinsurance.com
Qualifications & Skills:
Years of Experience Requirements